Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Focmuty (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us (collectively, the "Services").


1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or participate in our interactive features.

  • Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods via Shopify Payments), email address, and phone number.

  • Customer Support & Interactive Information: Information you deliberately provide to us, including communications, emails, and inputs from interactive experiences such as style quizzes, preference surveys, or personality tests used to customize your recommendations.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our Services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you up to date on new products, services, and offers, and personalizing your shopping experience (such as providing tailored product recommendations based on quiz selections).


3. SHARING PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We use third-party analytics and advertising tools (such as Google Analytics and Facebook Pixel) to help us understand how our customers use the Site and to deliver targeted advertisements.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. YOUR PRIVACY CHOICES (DO NOT SELL OR SHARE MY PERSONAL INFORMATION)

If you are a resident of certain states in the United States (including California, Virginia, Colorado, Connecticut, and Utah), you have the right to opt-out of the "Sale" or "Sharing" of your personal information for cross-context behavioral advertising.

To exercise your right to opt-out of the processing of your personal information for targeted advertising, please visit our "Your Privacy Choices" link in our website footer or contact us using the details below.


5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.


6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


7. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Email: customerservice@focmuty.com

  • Mailing Address: Unit 171, 9/F, Chungs Commercial Building, 7-9 Mong Kok Road, Mong Kok, Hong Kong